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Cancellation and Refunds Policy


You can cancel your booking by calling our Customer Support helpline on Nepal +977-9867722244/45/36 india 8080779070/9867255803

If a booking having less than 10 room nights is cancelled.

  • More than 24 hours before check-in date: FREE CANCELLATION
  • 0-24 hours before check-in date:1 night cost will be charged as cancellation fee.
  • In case of no show: Entire booking cost will be charged as cancellation fee.

If a booking having at least 10 room-nights is cancelled

  • More than 7 days before check-in date: FREE CANCELLATION
  • 0-7days before check-in date: 1 night cost will be charged as cancellation fee.
  • In case of no show: Entire booking cost will be charged as cancellation fee.


Refund shall be initiated within 48 hours of receiving the request and the payment would be credited in the Dpp Rooms Wallet linked with the phone number of the user who made the booking.

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